What does the Founder-Led Launch Program include?+
During your founder-led launch, we set up your dedicated RoofLeadHQ number, response flow, qualification questions, appointment booking process, lead notifications, dashboard, and reports.
We also monitor your launch after go-live to make sure leads are being captured, followed up with, and tracked correctly.
After launch, the system handles day-to-day lead response and follow-up while flagging anything that needs attention.
How much does RoofLeadHQ handle for us?+
RoofLeadHQ automates the repetitive parts of lead response: fast replies, qualification questions, follow-ups, confirmations, reminders, and reporting.
You stay in control. If a lead needs a human touch, you can step in at any time.
What happens if a lead needs a human touch?+
If a homeowner asks something outside the normal workflow, has a complex issue, or needs direct attention, RoofLeadHQ can flag the lead so you or your team can step in.
The goal is not to replace good customer service. The goal is to make sure fewer leads are missed, delayed, or forgotten.
What happens to the lead sources I already use?+
You can keep using your current lead sources. RoofLeadHQ works with the places homeowners already contact you, including your website, Google Business Profile, Facebook, ads, mailers, email, and other lead channels.
For calls and texts, RoofLeadHQ provides a dedicated number that can be used on your lead sources. For homeowners who submit a form or send an email, RoofLeadHQ can respond through those same channels so no lead goes unanswered regardless of how they reach out.
RoofLeadHQ does not replace your marketing. It helps improve what happens after a homeowner reaches out.
Can RoofLeadHQ keep up during busy seasons or storm season?+
Yes. Busy seasons are one of the main reasons RoofLeadHQ exists.
When call and message volume spikes, RoofLeadHQ helps make sure new homeowners still receive a fast response instead of waiting hours or days for a callback. It can collect project details, identify urgent opportunities, and help move qualified leads toward your calendar while you stay focused on active work.
It gives you more capacity without adding more admin work to your day.
What if an insurance claim is involved?+
RoofLeadHQ can ask insurance-related qualification questions and capture important details before the site visit, such as whether a claim has already been filed, whether the homeowner has spoken with their insurance company, and what kind of damage they are reporting.
Those details can be included in your lead notification and calendar invite so you know what you are walking into before the appointment.
What if a lead needs a human touch?+
You are still in control. RoofLeadHQ handles the initial response, communication, qualification, and scheduling, but you can step in whenever a lead needs a personal conversation.
When a lead comes in or books an appointment, you receive the homeowner’s contact information and project details so you can call, text, or follow up directly when needed.
RoofLeadHQ does not replace the roofer. It clears the admin work so you can focus on the relationship and the sale.
Which states do you serve?+
RoofLeadHQ can serve roofing companies throughout the United States.
Our standard service area includes the 48 contiguous states. If you are located in Alaska or Hawaii, reach out and we can confirm whether RoofLeadHQ is a good fit for your market and setup needs.
